- Last
Updated
- September 28, 2025
- About
-
This privacy policy ("Policy") describes how SageXAI Security LLC.
("SageXAI",
"we", "us" or "our") collects, protects and uses the personally identifiable
information ("Personal Information") you ("User", "you" or "your") may
provide through the SageXAI website (sagexai.com) or in the course of
purchasing any SageXAI services (collectively, "Website"). The Policy also
describes the choices available to you regarding our use of your Personal
Information and how you can access and update this information. This Policy
does not apply to the practices of companies that we do not own or control,
or to individuals that we do not employ or manage.
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Collection of personal
information
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We receive and store any information you knowingly provide to us when you
make a purchase through the Website. Currently this is limited to your email
address, which is required for you to be able to login to the Website and
access any purchased SageXAI products.
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Collection of
non-personal information
-
When you visit the Website our servers automatically record information that
your browser sends. This data may include information such as your device's
IP address, browser type and version, operating system type and version,
language preferences or the webpage you were visiting before you came to our
Website, pages of our Website that you visit, the time spent on those pages,
information you search for on our Website, access times and dates, and other
statistics.
-
Subscriptions to
SageXAI
services
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All subscriptions made through the Website are processed by a third party
payment processor, Stripe (stripe.com). Stripe may ask you for personal
and/or non-personal information, such as your name, address, email address,
credit card information, or other Personal Information. Stripe has a privacy
policy (https://stripe.com/privacy) that describes their collection and use
of personal information. SageXAI does not control Stripe or its collection
or
use of information. Any questions or concerns about Stripe’s practices
should be directed to Stripe.
Stripe provides us with certain non-personal information relating to
purchases made by visitors to the Website. The non-personal information may
include details of the purchase such as the date, amount paid, and product
purchased. The non-personal purchase information may be linked to the
Personal Information you provide to us (typically limited to your email
address, as stated above). Stripe does not supply us with any of your other
Personal Information such as your name, street address, or credit card
information.
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Managing personal
information
-
You are able to update your Personal Information from the Stripe's Billing
Portal
We will retain and use your information as necessary to comply with our
legal obligations, resolve disputes, and enforce our agreements. We may use
any aggregated data derived from or incorporating your Personal Information
after you update or delete it, but not in a manner that would identify you
personally.
- Use and
processing of
collected information
-
Any of the information we collect from you may be used to personalize your
experience; improve our Website; improve customer service; process
transactions; send notification emails such as password reminders, updates,
etc; and operate our Website. Non-Personal Information collected is used
only to identify potential cases of abuse and establish statistical
information regarding Website usage. This statistical information is not
otherwise aggregated in such a way that would identify any particular user
of the system.
We may process Personal Information related to you if one of the following
applies: (i) You have given their consent for one or more specific purposes.
Note that under some legislations we may be allowed to process information
until you object to such processing (by opting out), without having to rely
on consent or any other of the following legal bases below. This, however,
does not apply, whenever the processing of Personal Information is subject
to European data protection law; (ii) Provision of information is necessary
for the performance of an agreement with you and/or for any pre-contractual
obligations thereof; (ii) Processing is necessary for compliance with a
legal obligation to which you are subject; (iv) Processing is related to a
task that is carried out in the public interest or in the exercise of
official authority vested in us; (v) Processing is necessary for the
purposes of the legitimate interests pursued by us or by a third party. In
any case, we will be happy to clarify the specific legal basis that applies
to the processing, and in particular whether the provision of Personal Data
is a statutory or contractual requirement, or a requirement necessary to
enter into a contract.
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Information transfer
and storage
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Depending on your location, data transfers may involve transferring and
storing your information in a country other than your own. You are entitled
to learn about the legal basis of information transfers to a country outside
the European Union or to any international organization governed by public
international law or set up by two or more countries, such as the UN, and
about the security measures taken by us to safeguard your information. If
any such transfer takes place, you can find out more by checking the
relevant sections of this document or inquire with us using the information
provided in the Contact section.
- The
rights of users
-
You may exercise certain rights regarding your information processed by us.
In particular, you have the right to do the following: (i) you have the
right to withdraw consent where you have previously given your consent to
the processing of your information; (ii) you have the right to object to the
processing of your information if the processing is carried out on a legal
basis other than consent; (iii) you have the right to learn if information
is being processed by us, obtain disclosure regarding certain aspects of the
processing and obtain a copy of the information undergoing processing; (iv)
you have the right to verify the accuracy of your information and ask for it
to be updated or corrected; (v) you have the right, under certain
circumstances, to restrict the processing of your information, in which
case, we will not process your information for any purpose other than
storing it; (vi) you have the right, under certain circumstances, to obtain
the erasure of your Personal Information from us; (vii) you have the right
to receive your information in a structured, commonly used and machine
readable format and, if technically feasible, to have it transmitted to
another controller without any hindrance. This provision is applicable
provided that your information is processed by automated means and that the
processing is based on your consent, on a contract which you are part of or
on pre-contractual obligations thereof.
- The
right to object to
processing
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Where Personal Information is processed for a public interest, in the
exercise of an official authority vested in us or for the purposes of the
legitimate interests pursued by us, you may object to such processing by
providing a ground related to your particular situation to justify the
objection. You must know that, however, should your Personal Information be
processed for direct marketing purposes, you can object to that processing
at any time without providing any justification. To learn whether we are
processing Personal Information for direct marketing purposes, you may refer
to the relevant sections of this document.
- How to
exercise these
rights
-
Any requests to exercise User rights can be directed to the Owner by email
at help@sagexai.com. These requests can be exercised free of charge and will
be addressed by the Owner as early as possible and always within one month.
- Privacy
of children
-
We do not knowingly collect any Personal Information from children under the
age of 13. If you are under the age of 13, please do not submit any Personal
Information through our Website. We encourage parents and legal guardians to
monitor their children's Internet usage and to help enforce this Policy by
instructing their children never to provide Personal Information through our
Website without their permission. If you have reason to believe that a child
under the age of 13 has provided Personal Information to us through our
Website, please contact us.
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Newsletters
-
We offer electronic newsletters which you may voluntarily subscribe to. You
may choose to stop receiving our newsletter or marketing emails by following
the unsubscribe instructions included in these emails or by contacting us.
However, you will continue to receive essential transactional emails.
- Cookies
-
The Website uses "cookies" to help personalize your online experience. A
cookie is a text file that is placed on your hard disk by a web page server.
Cookies cannot be used to run programs or deliver viruses to your computer.
Cookies are uniquely assigned to you, and can only be read by a web server
in the domain that issued the cookie to you. We may use cookies to collect,
store, and track information for statistical purposes to operate our
Website. You have the ability to accept or decline cookies. Most web
browsers automatically accept cookies, but you can usually modify your
browser setting to decline cookies if you prefer.
- Email
Disclaimer
-
If you receive an email from sagexai.com that email is always confidential
and privileged. If you received a communication by mistake, don't forward it
to anyone else, erase all copies and attachments, and
let us know that it went to the wrong person. The email may contain terms
about a potential business arrangement, those terms are provided solely as a
basis for
further discussion, and are not intended to be and do not constitute a
legally binding obligation. No legally binding obligations will be created,
implied, or
inferred until an agreement in final form is executed in writing by all
parties involved. Although they have taken reasonable precautions to ensure
no viruses are
present in this email, it is not possible to prevent security breaches and,
for consequence, accept responsibility for any loss or damage arising from
the use of
this email, attachments or computer products and services. There is no
liability for the content of the email, or for the consequences of any
actions taken on the
basis of the information provided, unless that information is subsequently
confirmed in writing by all parties involved.
- Links
to other websites
-
Our Website contains links to other websites that are not owned or
controlled by us. Please be aware that we are not responsible for the
privacy practices of such other websites or third parties. We encourage you
to be aware when you leave our Website and to read the privacy statements of
each and every website that may collect Personal Information.
In particular, as noted above, purchases made through the Website are
handled by Stripe and all such transactions, including any Personal
Information or non-personal information collected by Stripe, are under the
control of Stripe. We encourage purchasers to read Stripe’s Privacy Policy
(https://stripe.com/privacy).
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Information security
-
We secure information you provide on computer servers in a controlled,
secure environment, protected from unauthorized access, use, or disclosure.
We maintain reasonable administrative, technical, and physical safeguards in
an effort to protect against unauthorized access, use, modification, and
disclosure of Personal Information in its control and custody. However, no
data transmission over the Internet or wireless network can be guaranteed.
Therefore, while we strive to protect your Personal Information, you
acknowledge that (i) there are security and privacy limitations of the
Internet which are beyond our control; (ii) the security, integrity, and
privacy of any and all information and data exchanged between you and our
Website cannot be guaranteed; and (iii) any such information and data may be
viewed or tampered with in transit by a third-party, despite best efforts.
- Data
breach
-
In the event we become aware that the security of the Website has been
compromised or users’ Personal Information has been disclosed to unrelated
third-parties as a result of external activity, including, but not limited
to, security attacks or fraud, we reserve the right to take reasonably
appropriate measures, including, but not limited to, investigation and
reporting, as well as notification to and cooperation with law enforcement
authorities. In the event of a data breach, we will make reasonable efforts
to notify affected individuals if we believe that there is a reasonable risk
of harm to the user as a result of the breach or if notice is otherwise
required by law. When we do we will send you an email.
- Legal
disclosure
-
We will disclose any information we collect, use or receive if required or
permitted by law, such as to comply with a subpoena, or similar legal
process, and when we believe in good faith that disclosure is necessary to
protect our rights, protect your safety or the safety of others, investigate
fraud, or respond to a government request. In the event we go through a
business transition, such as a merger or acquisition by another company, or
sale of all or a portion of its assets, your user account and personal data
will likely be among the assets transferred.
- Changes
and amendments
-
We reserve the right to modify this privacy policy relating to the Website
at any time, effective upon posting of an updated version of this Policy on
the Website. When we do we will revise the updated date at the bottom of
this page. Continued use of the Website after any such changes shall
constitute your consent to such changes.
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Acceptance of this
policy
-
We reserve the right to modify this privacy policy relating to the Website
at any time, effective upon posting of an updated version of this Policy on
the Website. When we do we will revise the updated date at the bottom of
this page. Continued use of the Website after any such changes shall
constitute your consent to such changes.
You acknowledge that you have read this Policy and agree to all its terms
and conditions. By using the Website you agree to be bound by this Policy.
If you do not agree to abide by the terms of this Policy, you are not
authorized to use or access the Website.
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Contacting us
-
If you have any questions about this Policy, please contact us by email at
support@sagexai.com.